Return Policy

Returns

If something is not right, you can return unworn, unwashed items in their original condition and packaging within the return window that applies to your order. Items must include any attached tags.

To start a return, contact us at supportcherryandco@gmail.com with your order number and the item(s) you wish to return, and we will send you the instructions.

Refunds

Once your return reaches us and passes inspection, we refund the value of the returned items to the original payment method. Depending on your bank or card provider, it can take a few extra days for the refund to appear on your statement.

Original shipping charges are refunded where required by the consumer law that applies to your order.

Exchanges

If you would like a different size or colour, contact us with your order number. We will confirm availability and arrange the exchange so you are not left waiting.

Faulty or incorrect items

If an item arrives faulty or is not the item you ordered, contact us straight away with photos if possible. We will cover the return shipping and send a replacement or refund — your choice.

Questions

For anything about returns or exchanges, email supportcherryandco@gmail.com and we will help.