Shipping Policy

Processing your order

Orders are prepared for dispatch on business days. Once your order is confirmed, it is picked, packed and handed to the carrier as quickly as possible; you will receive a confirmation email with the details.

Delivery times

Delivery estimates depend on your destination and the shipping option chosen at checkout. The estimate shown at checkout is provided by the carrier and begins once your parcel has been dispatched.

Occasional delays can occur around public holidays or busy periods; we will let you know if your order is affected.

Shipping costs

Shipping costs, if any, are shown clearly at checkout before you confirm your order. Where a store promotion covers shipping, it is applied automatically in the cart.

Tracking your order

When your parcel is dispatched you receive a confirmation email. If a tracking link is included, you can follow the parcel from dispatch to delivery.

If you have any question about where your order is, contact us at supportcherryandco@gmail.com with your order number and we will look into it.

Damaged or missing parcels

If your parcel arrives damaged or does not arrive at all, contact us as soon as possible with your order number. We will work with the carrier to resolve it and make sure you are not left out of pocket.